A WORKFORCE PLANNING SUCCESS STORY

At a tech company in Thailand, leadership recognized that rapid digital transformation was reshaping the industry. While their workforce was skilled, they weren’t fully prepared for emerging technologies like AI, automation, and cloud computing. To stay competitive, they launched a workforce planning initiative aimed at identifying and addressing skills gaps for the future.

The HR and strategy teams collaborated to conduct a comprehensive skills gap analysis. They used employee surveys, performance assessments, and industry benchmarks to determine where their workforce stood against future demands. The results revealed a critical insight: while employees excelled in traditional IT roles, many lacked expertise in data analytics, cybersecurity, and AI-driven development.

With these insights, a tech company developed a Future Skills Roadmap, outlining targeted training programs to upskill existing employees, strategic hiring plans to attract talent in high-demand areas and collaborations with universities and online learning platforms to continuously develop new capabilities.

Over the next year, a tech company saw a 25% increase in employees gaining new certifications and a 40% improvement in project efficiency. More importantly, employee engagement surged as workers felt empowered by the company’s investment in their development.

Workforce planning is not just about filling positions, it’s about ensuring employees are future-ready, creating a culture of continuous learning and adaptability.